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Terms & Conditions

MpesuMax Herbal Laboratories (www.mpesu.co.za)

Last Updated: 05 December 2025

Welcome to MpesuMax Herbal Laboratories.
By using this website (www.mpesu.co.za), you agree to the Terms & Conditions outlined below.
Please read them carefully before purchasing or browsing.

1. About Us

MpesuMax Herbal Laboratories operates the online store www.mpesu.co.za, where we sell herbal wellness products inspired by traditional African formulations.

Company Address:
4 Venda Road, Edenvale, 1609, South Africa
Customer Support: 078 528 8039
Email: info@mpesu.co.za

2. Use of the Website

By accessing our website, you confirm that:

• You are at least 18 years old
• You agree not to misuse or disrupt the site
• You will provide accurate and truthful information when placing an order

We may suspend access to our website for maintenance or updates at any time.

3. Products & Information Disclaimer

Our products are herbal tonics and natural wellness supplements.

We do not make medical claims.

Information provided on www.mpesu.co.za:

• Is for general wellness and informational purposes
• Is not intended to diagnose, treat, cure, or prevent disease
• Should not replace advice from a qualified medical professional

Use products as directed. If you have a medical condition, consult a healthcare provider before use.

4. Pricing & Payment

All prices are in South African Rand (ZAR).

We accept:

• PayFast (Card, Instant EFT, Debit)
• Yoco (Card payments)
• EFT / Bank Transfer

Prices may change without notice, but confirmed orders keep their original price.

5. Order Processing & Delivery

Processing Times:

• Orders placed before 1pm: shipped same day
• Orders after 1pm: next business day
• Weekend orders: processed Monday

Delivery Timeframe:

• 1 to 5 working days depending on your location
• Delivery is free for orders of R650 and above

We use trusted couriers. Once dispatched, delays caused by the courier are outside our control.

6. Returns, Exchanges & Defective Items

6. Returns, Exchanges & Defective Items

7. Privacy & Data Protection

Your personal information is protected under POPIA.
We only use customer data for:

• Processing orders
• Customer support
• Legal compliance

We do not sell or share personal data with unrelated third parties.

View our full Privacy Policy for more details.

8. Promotions & Discounts

From time to time, promotional offers may be available.
Promotional codes:

• Must be used during checkout
• Cannot be applied to past orders
• May have expiry dates or usage limits

9. Intellectual Property

All content on this website — including text, images, branding, logos, product descriptions, and graphics — is the property of MpesuMax Herbal Laboratories.

You may not reproduce or distribute any content without written permission.

10. Limitation of Liability

By purchasing from our store, you agree that:

• MpesuMax is not liable for misuse of products
• We are not responsible for allergic reactions or personal sensitivities
• We are not responsible for courier delays or lost parcels caused by incorrect addresses provided by customers

Maximum liability is limited to the value of the product purchased.

11. Third-Party Links

Our website may include links to external sites.
We are not responsible for:

• The content
• Privacy practices
• Safety
  of those websites.

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes will be handled under South African jurisdiction.

13. Amendments to Terms

We may update these Terms at any time.
All changes will be posted on this page with an updated date.

Continued use of our website constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding our Terms & Conditions, contact us:

MpesuMax Herbal Laboratories
4 Venda Road, Edenvale, 1609
Phone: 078 528 8039
Email: info@mpesu.co.za